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Data Analyst

[e-mail] | [téléphone] | Tunis, Tunisia

[lien]

Professional Summary

Data Analyst with a Master’s in Business Analytics and hands-on experience building dashboards, cleaning structured data, integrating SQL Server data sources, and developing forecasting models using ARIMA, Prophet, and XGBoost. Skilled in Power BI, SQL, Python, and business reporting, with experience translating data into operational and strategic insights.

Professional Experience

Business Analytics Intern · Attijari Leasing, Tunis · Mar 2025 – Sep 2025

• Built interactive dashboards to visualize leasing contract data in real time, improving data access for internal reporting and operational follow-up.
• Queried and managed SQL Server databases using SSMS and supported API-based data retrieval for dashboard integra- tion.
• Cleaned and restructured raw data from a .bak file, significantly improving reporting accuracy.
• Developed forecasting models (ARIMA, ETS, Prophet, XGBoost) projecting contract volumes through 2030.
• Delivered continuous improvements across Agile/Scrum sprints in collaboration with supervisors.

Entrepreneur & Social Media Manager · Independent · 2025 – Present

• Founded and operate a product-based business handling sales, operations, and customer relations.
• Managed Instagram and TikTok content strategy, tracked engagement metrics, and optimized campaigns to improve reach, audience growth, and conversions.
• Used engagement analytics to refine campaigns and drive data-informed business decisions.

Banking Agent · BNA Bank · Jun 2022 – Aug 2022

• Handled client accounts, cash operations, credit file preparation, and loan follow-up.

Banking Agent Intern · BNA Bank · Jul 2021 – Aug 2021

• Maintained client archives, ensured regulatory compliance, and delivered front-desk customer service.

Education

Master’s Degree in Business Analytics · 2023 – 2025

Esprit School of Business

Bachelor’s Degree in Sales Negotiation · 2022 – 2023

Ascencia Business School

Bachelor’s Degree in Management · 2020 – 2023

Esprit School of Business

Technical Skills

Languages & Querying: Python, R, SQL, PL/SQL

Data & BI Tools: Power BI, SSMS, RStudio, MongoDB, Oracle, Excel

Machine Learning & Forecasting: ARIMA, PROPHET, XGBoost, PySpark

Data Analytics: Data cleaning, Predictive Modeling, Data Visualization, Dashboard Design, KPI Reporting

Web/Data Apps: React.js, CSS

Business Methods: Agile/SCRUM, Requirements Analysis, Business Reporting

Academic Projects

Business Intelligence Integrated Project: Processed large financial datasets, built Power BI dashboards for KPI tracking, and developed predictive models to support strategic planning.

Management Project: Designed a full business strategy integrating marketing, finance, and operations; led a sales nego-tiation simulation and presented findings through written reports and oral presentations.

Languages & Strengths

Languages: Arabic (Native) | English (Fluent) | French (Fluent) | German (Beginner, learning)

Strengths: Fast learner · Entrepreneurial mindset · Strong analytical thinking · Results-oriented