[nom]
Power BI Data Analyst | Business Intelligence Analyst
Reporting • SQL • ETL • Data Modeling • DAX
CONTACT
[téléphone]
[e-mail]
[lien]
EDUCATION
TEK-UP University
Engineering Degree – Data Science
Tunis | 2020 – 2023
Centrale University
Bachelor of Engineering – Computer Science
Tunis | 2017 – 2020
SKILLS
Reporting & Analytics (Power BI)
Power BI (DAX, Power Query, Star Schema, Performance Optimization)
KPI Design & Executive Dashboards
Power BI Service (Workspaces, Refresh, Sharing)
Data Visualization & Analytical Storytelling
Figma (Dashboard UI/UX)
BI, SQL & ETL
SQL Server (Queries, Views, Joins)
SSIS, SSDT, SSMS
ETL Pipelines & Data Transformation
Data Quality, Validation & Governance
SharePoint, CSV, Excel, RPA-fed datasets
Business Analysis
Operational & Performance Analysis
Trend Analysis & Forecasting
Stakeholder & Executive Reporting
SUMMARY
This is Mohamed [nom], I am a Data Analyst and Business
Intelligence professional with 5+ years of experience. Delivering
Power BI dashboards, KPI reporting, and actionable insights for global enterprises.
My expertise lies in transforming complex datasets into clear decision ready insights by leveraging Power BI (DAX, data modeling), SQL, and ETL processes.
I have supported operational compliance · and performance
monitoring use cases across EMEA region and at a Global level working closely with business stakeholders and technical teams.
In addition, I do have expertise in operations management, proactive design thinking, I excel in customer service, designing efficient data pipelines and optimizing processes.
I am known for my structured analytical thinking, strong communication skills and ability to bridge the gap between data and business needs.
I thrive in fast paced international environments and enjoy building reporting solutions that drive measurable business impact due to my strong leadership, adaptability to change and unwavering work ethic. I am committed to driving results while maintaining high professional standards.
WORK EXPERIENCE
DATA ANALYST
HP | Tunis, Tunisia | February 2026 – Present
𝙃𝙋𝙎 𝙎𝘿&𝙊 𝙈𝙖𝙣𝙖𝙜𝙚𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙩
The Data Analyst leverages advanced data analytics to monitor system performance, identify trends, and create actionable insights. My role is to enhance operational efficiency by analyzing compliance scores, generating reports, and proactively highlighting key areas for improvement.
Collect and interpret data to generate insights for proactive monitoring services.
Monitor compliance scores, policy adherence, and device settings across fleets.
Create and consolidate reports to track system performance and operational metrics.
Analyze trends and behaviors related to error codes and system failures using tools like Power BI.
Collaborate with teams to implement data-driven improvements in device and application management.
LANGUAGE
English - Full Professional Proficiency
French - Full Professional Proficiency
CERTIFICATIONS
Design Effective Reports in Power BI –
Microsoft
Lean Six Sigma Yellow Belt – HP
Agile Scrum Master – HP
AI Business Fundamentals – HP
Generative AI Foundations – IBM, Google Cloud, Databricks
Aptis C1 – British Council
Keywords: Proactive Data Analysis, Trend Analysis, Data
Monitoring, Data Integrity, Data Collection, Performance
Analysis, Power BI, KPI Dashboards, DAX, SQL, ETL, Data
Validation, Data Governance, Compliance Reporting, Compliance Score Analysis, Stakeholder Reporting, Operation
Cost Efficiency, Actionable Insights.
EMEA LEAD LLC – BUSINESS PROCESS ANALYST
HP | Tunis, Tunisia | April 2025 – Present
𝙃𝙋𝙎 𝙎𝘿&𝙊 𝙈𝙖𝙣𝙖𝙜𝙚𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙀𝙈𝙀𝘼 𝙇𝙚𝙖𝙙 𝙇𝙇𝘾 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝘼𝙣𝙖𝙡𝙮𝙨𝙩
Designed and maintained Power BI dashboards for LLC
Extension and Wait Yield programs supporting EMEA stakeholders.
Delivered weekly and monthly analytical reports tracking program scope, exclusions, exceptions, and compliance.
Validated and maintained ETL datasets used across Power
BI and RPA processes.
Acted as SPOC for escalations, using data analysis to validate business rules, delays, and eligibility criteria.
Supported governance and cost optimization initiatives through KPI-based reporting.
Keywords: Power BI, KPI Dashboards, DAX, SQL, ETL, IT Business
Analysis, perations Management, Process Assessment, Statistical Data Analysis, Business Process Improvement, Data
Warehousing, Data Governance.
MONITORING ENGINEER
HP | Tunis, Tunisia | 2020 – Present
𝙃𝙋𝙎 𝙎𝘿&𝙊 𝙈𝙖𝙣𝙖𝙜𝙚𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙈𝙤𝙣𝙞𝙩𝙤𝙧𝙞𝙣𝙜 𝙀𝙣𝙜𝙞𝙣𝙚𝙚𝙧
Developed Power BI dashboards analyzing non-reporting devices, fleet health, firmware compliance, and severity trends.
Designed KPIs to monitor device availability, proactive cases, and operational risks.
Analyzed large-scale telemetry data to identify recurring issues and root causes.
Automated recurring analytical reports supporting fleet operations and security governance teams.
Collaborated with cross-functional teams to translate operational needs into analytical solutions.
Keywords: Power BI, DAX, Data Modeling, Telemetry Analysis, KPI
Design, Operational Analytics, Firmware Analysis, Azure, Excel, ServiceNow, Reporting Automation, Remote Troubleshooting, Proactive Design Thinking, Incident Management
DATA ANALYST INTERN
FIS | Tunis, Tunisia | March 2023 – September 2023
Built Power BI dashboards for management to monitor performance, trends, and forecasts.
Developed ETL pipelines using SSIS, SSDT, and SQL Server to integrate multi-source data.
Modeled datasets using star schema to optimize reporting performance.
Performed data quality checks and validation prior to visualization.
Keywords: Power BI, SQL Server, SSIS, SSDT, ETL Pipelines, Star
Schema, Data Quality, Performance Analysis, KPI Reporting
BUSINESS ANALYST INTERN
FIS | Tunis, Tunisia | Feb 2020 – July 2020
Collected and structured business data using Excel-based processes.
Performed ETL transformations to centralize reporting datasets.
Designed Power BI dashboards highlighting business needs and operational insights.
Keywords: Power BI, ETL, SQL, Excel, Business Analysis, Data
Transformation, Reporting Dashboards, Stakeholder
Requirements
PROJECTS
FIS – SERVERS CLASSIFICATION ANALYSIS
Built ETL pipelines to ingest, cleanse, and standardize server data.
Modeled data into a star schema and developed Power BI dashboards highlighting server health and patch trends.
Delivered analytical insights supporting infrastructure monitoring and capacity planning.
Keywords: Power BI, ETL, SQL Server, SSIS, Star Schema, Data
Modeling, Infrastructue Analytics, KPI Dashboards
FIS – EMPLOYEE PERFORMANCE ANALYSIS
Designed KPI-driven Power BI dashboards analyzing employee performance and monthly trends.
Identified performance patterns and outliers to support management decision-making.
Delivered executive-ready analytical reports.
Keywords: Power BI, KPI Analysis, Performance Analytics, Trend
Analysis, DAX, Management Reporting
HP – GLOBAL & EMEA NON-REPORTING DEVICES ANALYSIS
Built Power BI dashboards analyzing non-reporting devices by country, model, firmware, and severity.
Enabled root cause analysis (RCA) through pattern and trend identification.
Supported proactive remediation strategies using analytical insights.
Keywords: Power BI, Device Analytics, RCA, Telemetry Data, Firmware Analysis, Operational Reporting, EMEA Analytics
HP – FIRMWARE SECURITY ANALYSIS (GLOBAL & EMEA)
Designed analytical dashboards tracking firmware security and severity status.
Analyzed compliance trends by device model, customer, and country.
Supported security governance through KPI-based reporting.
Keywords: Power BI, Security Analytics, Firmware Compliance, Risk Analysis, Governance Reporting, KPI Dashboards
HP – GLOBAL & EMEA PROACTIVE ANALYSIS REPORTS
Developed Power BI dashboards analyzing proactive cases by error type, firmware version, resolution type, and geography.
Identified monthly trends supporting preventive maintenance strategies.
Keywords: Power BI, Proactive Analytics, Trend Analysis, Operational KPIs, Firmware Reporting, Data Visualization
HP – LLC WAIT YIELD MONTHLY & SAVINGS ANALYSIS
Developed Power BI dashboards tracking devices under scope, exclusions, exceptions, and savings metrics.
Analyzed cost-saving opportunities by customer, market, and country.
Keywords: Power BI, Cost Analysis, Savings Reporting, KPI Metrics, Financial Analytics, Governance Dashboards
