[nom]

[date de naissance]

Adress : Racine, triangle d’or rue Jbel aboubilal, résidence

Nahj Al borda Appart 6 - Casablanca, Maroc

Phone : [téléphone] / [téléphone]

Email : [e-mail]

Driving License : Category B

Senior Sales Manager – BNI Member (Business Network International)

Technical Sales | Versatile | 10 years of experience

Professional Experience

• April 2025 – Present: Key Accounts Sales Manager – Facility Services at L’OPEROSA (Subsidiary of L’OPEROSA SpA, Italy)
• Define and deploy the national sales strategy in line with the company’s vision and objectives
• Develop existing client portfolio and prospect new clients to identify new business opportunities
• Manage and retain key public and private accounts
• Conduct technical studies and pricing calculations
• Draft contracts and amendments
• Perform competitive intelligence and monitor market trends
• Support and coach the sales team on qualification, negotiation, and closing techniques
• Ensure customer listening, follow-up, and claims management
• Identify optimization opportunities
• Purchasing activities : sourcing, negotiation, contracting, and order follow-up through delivery
• November 2022 – January 2025 : Leasing Sales Manager (LLD) - BUDGET LOCASOM – Subsidiary of BANK OF AFRICA
• Identify client needs and assess their potential
• Market analysis and definition of sales strategy
• Develop existing portfolio and prospect new clients to generate business opportunities
• Prepare commercial offers, negotiate with prospects, and optimize contractual terms
• Competitive intelligence and market trend monitoring
• Conduct quarterly business reviews with management to demonstrate qualitative and quantitative value
• Reporting and order lifecycle tracking via Salesforce
• July 2019 – October 2022 : Sales Manager Facility Management - G4S Morocco / An Allied Universal Company
• Responsible for key account development and retention
• Assess client needs and propose Facility Management solutions
• Prospect new clients
• Manage account relationships, negotiations, and sales activities
• Handle tenders and consultation processes
• Customer relationship management
• Monitor sales performance through quality indicators
• CRM / Salesforce management
• Reporting, analysis, market monitoring, and proposals to management
• Technical studies, pricing, and contract drafting
• November 2016 – March 2019 : Market Research Engineer / Tender & Bid Manager - CCGT Consortium pour les CANALISATIONS, les Granulats et les Travaux.
• Identify and monitor public tenders
• Request tender documentation
• Prepare tender submission files
• Coordinate and negotiate pricing with suppliers
• Follow up with public authorities
• Monitor progress of ongoing contracts
• February 2016 – October 2016 : After-Sales Service Manager Bouderka compagny – Volkswagen Dealership.
• Acquire new customers
• Promote and sell company products
• Provide technical advice and customer guidance
• Customer follow-up from order placement to vehicle delivery and post-sales
• September 2015 – January 2016 : Agency Relationship Officer Manpower Marrakech.
• Sourcing des candidats sur les différents Job-board
• Manage job offers and CNSS declarations
• Source candidates through job boards
• Organize and participate in recruitment interviews
• Update candidate database
• Coordinate with client companies
• August 2013 – July 2015 : Technical Support Assistant Phone group (MAJOREL MT PERFORMANCE) – Casanearshore
• Provide technical support to clients
• Handle customer complaints
• Back-office management

Internships :

• March 2012 – June 2012 : Final-year internship at RADEEMA, Marrakech (Implementation of a LAN/WAN network supervision solution).
• July 2011 – August 2011: Internship at WANA Corporate, Casablanca (Supervision of network and telecom equipment).

Education

• 2007 – 2012 : Engineering Degree in Networks and Telecommunications – EMSI (Ecole Marocaine des Sciences de l’Ingenieur)
• 2006 – 2007 : Scientific Baccalaureate – Experimental Sciences - Zerktouni High School, Marrakech-Menara- Menara

Professional Training

• May 26, 2017 : Seminar on new public procurement regulations and bidding procedures – SEREC
• October 2023 : Winter Session 2023 – American Language Center, Casablanca – Level : Intermediate 6
• October 2025 : Initial and Advanced Success Program (PRMI & PRMA) – BNI

Core Skills

Project Management, Team Management, Negotiation, Versatility and Adaptability

Languages

• Arabic: Fluent (spoken, read, written)
• French: Fluent (spoken, read, written)
• English: Fluent (spoken, read, written)

Additional information

• Member of Business Network International (BNI Casa Boost) since September 2025
• Volunteer: “Dir Iddik” Association
• Interests: Sports, Travel, Networking